Call centers are hectic and high stress. Customer service representatives tend to feel isolated and overworked, leading to unusually high turnover in the workplace. Several things contribute to this beyond dealing with upset customers most of the day. There’s Read more
Answering Service: What are the Benefits for your Business?
Customer service goes far beyond being nice to your customers; it’s essential to the day-to-day operations of your business and can affect your overall profits and how the public views your company.
Think about it: how quick are people Read more
Why Your Business Needs to Understand Customer Service Expectations
Are you able to meet your customer expectations? Even if your answer is “Yes”, it may not be true all the time. You may not be able to figure out your customer expectations at times. Well, we can help Read more
How Your Business Website Can Help Customers
Your business website could really be helpful to your current and potential customers.
If you have a website for your business, you need to make sure that it is doing everything possible to provide a fantastic experience for Read more
How Should Your Startup Handle Customer Service?
Running a startup business is a difficult task on its own, without having to worry about competing on the highly competitive and overcrowded market. However, even though you’ve just started your business, it doesn’t mean you cannot succeed because Read more
4 Things You Must Have to Build Customer Loyalty
Marketing experts have long touted word-of-mouth marketing as the most valuable kind of promotion any company can have. However, the only way to gain this critical asset is by building customer loyalty.
When your customers love your brand, they Read more
Business Affability: Why is it Important
Business Affability could turn out to be your best friend when it comes to selling your product or service.
In business, you need to ensure that you deliver that extra something that makes people tell their friends about you.
Customer Service: 5 Reasons You Should Never Treat A Customer Badly
If you are selling any type of product or services online, this article is for you!
I hadn’t planned on writing this, today, but as a writer, if I experience something that affects me strongly enough, I will write Read more