If you are launching a new business right now, we do not need to tell you that things are tough out there. The pandemic has hit everyone hard, and we are all trying to find a way to stay afloat and stay ahead of the competition. The US is fighting back hard against COVID-19 and we are seeing more positivity out there for the first time in a long time, but there are still causes for concern with rising case numbers. You need to know that the core elements of your business are going to be able to run without disruption. You need to know that there are not going to be sudden drastic issues that will throw a spanner in the works and take valuable time out of your schedule to solve.
Packaging, delivery, and customer satisfaction are three of the most important elements for any business, and they all tie into each other in one way or another. If you can’t provide reliable delivery to your customers in secure, effective packaging, then you are not going to see a lot of repeat business. Here are a few tips to help you avoid problems in this area.
Find a Delivery Service You Can Trust
In an ideal world, this would be the simplest task of them all. However, the pandemic showed that we can’t count on the mail to be there when we need it to be. It is going to be a while until we forget the way the US Post Office became part of the blame game in the last Presidential election, too.
If you want to know that your deliveries are going to get where they need to go with minimum risk, then your best bet is to hire a courier service. The question of which courier service really depends on your needs. Are you shipping nationwide? Are you shipping internationally? Or are you offering overnight delivery in your local area? You need to be crystal clear on what you can and cannot guarantee with your deliveries.
Find a Packaging Solution That Works
There are so many reasons why you should rethink your business’ packaging process. You want to know that the goods or materials that you are shipping are going to be secure. You want to know that there is flexibility but also precision.
Now more than ever, you want to know that the packaging process is hygienic. And as climate change becomes more and more of a pressing issue, you want to know that you are doing your bit to minimize waste. Industrial packaging machines can help shave off the waste and they can be precision-made to meet your specifications. To find out more about commissioning a custom packaging or cartoning machine, visit blueprintautomation.com. They have decades of experience and the desire to help businesses find what they are looking for.
Keep Your Customers in The Loop
If there is one thing that is guaranteed to send customers and clients into a furious frenzy, it is a lost or late delivery. You don’t need to be a business veteran to know that the minute a package or shipment starts running late, things can go from bad to worse very quickly. Every minute lost counts against you. While delays are sometimes unavoidable, one of the worst things that you can do as a business is to be unable to answer the question of “where is my delivery?”
You need to make sure that you know exactly where delivery is, from the moment that order is placed to the moment it reaches its destination. Ideally, the customer or client should be able to see that information too. You should also be able to reassure them that the delivery service is meeting the current COVID-19 safety protocols.